This has been a difficult decision but with the rising costs of supplies, utilities, & cost of running a business we’ve had to adjust our pricing for our grooming services & rectify some pricing that we believe we’ve been undercharging since opening in 2017 (this is the first time we’ve ever had a price increase).
We’ve tried to make it fair for all, although some of you may still be unhappy with the changes. We want to always provide you and your pets the best service and care possible at an appointment pace that is not stressful for your pets.
Please see our new pricing table here & have a thorough read through of our other fees & policies.
Covid-19
Proof of vaccinationmust be provided on the day. Please keep to the same person for drop off/pick up if possible. If you are not vaccinated we can still groom your dog. We will take your dog in from outside the store. Please let us know beforehand so we can keep a lookout for you on the day. Payment can be made over the phone or we can bring our eftpos machine out to you.
Future lockdowns: If there will be any other future lockdowns (we hope not) we will not be rescheduling missed appointments but instead cancelling the appointments and moving them to a priority waitlist. From there we leave the responsibility to you the owner to get in contact to reschedule to our next available spot. The best workaround if this happens again is to have 2-3 appointments booked ahead of time so that if we do have another lockdown at least you are still booked in.
New Clients: We are no longer accepting any new clients for the foreseeable future as we are trying to cut back on the number of dogs we do a day so that we can provide a better experience for staff and pets. You are welcome to email us to with your details for when we do start taking new clients in the future.
If you need to get in contact please email us at hello@barkco.com.au or text us on our new mobile number 0415 635 698
