From Friday 22nd October we will be back to normal operations for dog grooming but will still remain contactless for drop off & pick up.
Proof of vaccination must be provided on the day. Please keep to the same person for drop off/pick up if possible. If you are not vaccinated we can still groom your dog. We will take your dog in from outside the store. Please let us know beforehand so we can keep a lookout for you on the day. Payment can be made over the phone or we can bring our eftpos machine out to you.
Christmas/December appointments: Unfortunately, we are fully booked for the rest of December. We can only add you to the waitlist and work our way through it. We urge you all to have a back up Christmas appointment elsewhere if we haven’t already got you booked in. Of course we will try and fit you in where ever we can but we thought we’d let you know now before its too late.
Future lockdowns: If there will be any other future lockdowns (we hope not) we will not be rescheduling missed appointments but instead cancelling the appointments and moving them to a priority waitlist. From there we leave the responsibility to you the owner to get in contact to reschedule to our next available spot. The best workaround if this happens again is to have 2-3 appointments booked ahead of time so that if we do have another lockdown at least you are still booked in.
New Clients: We are no longer accepting any new clients for the foreseeable future as we are trying to cut back on the number of dogs we do a day so that we can provide a better experience for staff and pets. You are welcome to email us to with your details for when we do start taking new clients in the future.
If you need to get in contact please email us at firstname.lastname@example.org or text us on our new mobile number 0415 635 698